Data Protection Policy of the Cusco Yah Agency

At Cusco Yah, we recognize the importance of protecting the privacy and personal data of our clients. This policy details how we collect, use, store and protect such information.

1. Data Collection:

• We only collect personal data that is relevant and necessary for the performance of our tourist services.
• Information is collected directly from the client at the time of booking or through forms on our website.

2. Use of Data:

• The information provided by clients is used exclusively for the reservation and execution of the requested tourist services.
• We can use contact data to send information about offers or news, as long as the customer has given their consent.

3. Storage and Security:

• Our customers’ personal data is stored in secure systems and protected against unauthorized access, loss or damage.
• They will be kept for as long as necessary to fulfill the purposes for which they were collected and in compliance with legal obligations.

4. Rights of the Data Owner:

• Every client has the right to access, rectify, limit or delete their personal data in our possession.
• To exercise these rights, the customer must contact our customer service department.

5. Transfer of Data to Third Parties:

• Cusco Yah does not sell, rent or share personal data with third parties without the customer’s explicit consent.
• Data will only be shared if it is strictly necessary for the provision of the requested service, such as, for example, with hotels or associated transport companies.

6. Cookies and Tracking Technologies:

• Our website uses cookies to improve user experience. Cookies are small files stored on the user’s device that help us personalize our content.
• If the customer wishes, they can deactivate or reject cookies through their browser settings.

7. Changes in the Data Protection Policy:

• Cusco Yah reserves the right to modify this policy at any time. The modifications will be communicated to clients and published on our website.

We recommend that our customers periodically review this policy to be aware of any changes. By using our services, the client accepts the practices described in this data protection policy.

If you have any questions or concerns regarding how we handle your personal data, please do not hesitate to contact us. At Cusco Yah, your privacy is our priority.